Enquiries by Email, Phone, or Fax
When you contact us via email, phone, or fax, we will store and process your enquiry, including all personal data (such as your name and the details of your enquiry), to address your request. We will not share this information with third parties without your consent.
We process this data based on Article 6(1)(b) of the GDPR if your enquiry is related to a contract or necessary for pre-contractual measures. In other cases, the processing is based on our legitimate interest in effectively handling inquiries (Article 6(1)(f) of the GDPR) or on your consent (Article 6(1)(a) of the GDPR) if consent has been requested; you can withdraw your consent at any time.
The data you provide will be kept until you request its deletion, revoke your consent, or the purpose for storing the data no longer applies (e.g., after your request has been fulfilled). Mandatory legal provisions, including statutory retention periods, remain unaffected.
5. Social Media: Facebook
Our website integrates elements from the social network Facebook, provided by Meta Platforms Ireland Limited, Merrion Road, Dublin 4, D04 X2K5, Ireland. According to Facebook, the data collected may also be transferred to the USA and other countries.
For an overview of Facebook’s social media elements, visit: https://developers.facebook.com/docs/plugins/?locale=de_DE.
When the social media element is active, a direct connection is established between your device and Facebook’s servers. Facebook receives information that you have visited our site, including your IP address. If you click the Facebook “Like” button while logged into your account, you can link the content of our site to your Facebook profile. This allows Facebook to associate your visit with your user account. Please note that, as the website provider, we do not have access to the data transmitted or how Facebook uses it. For more details, please refer to Facebook’s privacy policy at: https://de-de.facebook.com/privacy/explanation.
The use of this service is based on your consent, as outlined in Art. 6 para. 1 lit. a GDPR and § 25 para. 1 TDDDG. You can withdraw your consent at any time.
When personal data is collected on our website using this tool and shared with Facebook, both we and Meta Platforms Ireland Limited, 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland, are jointly responsible for this data processing (Art. 26 GDPR). This joint responsibility is limited to the collection and transfer of data to Facebook. Facebook’s processing of data after transfer is not covered by this joint responsibility. Our mutual obligations are detailed in an agreement on joint processing, which you can review here: https://www.facebook.com/legal/controller_addendum. According to this agreement, we are responsible for providing data protection information and ensuring the tool is implemented securely on our website. Facebook handles the data security of its products. You can exercise your data subject rights (such as information requests) directly with Facebook. If you exercise these rights with us, we are required to forward them to Facebook.
Instagram
Our website integrates features from the Instagram service, provided by Meta Platforms Ireland Limited, Merrion Road, Dublin 4, D04 X2K5, Ireland.
When these features are active, a direct connection is established between your device and Instagram’s servers, allowing Instagram to receive information about your visit to our site.
If you are logged into your Instagram account, you can link the content of our site to your Instagram profile by clicking the Instagram button. This enables Instagram to associate your visit with your user account. Please note that, as the site provider, we do not have access to the data transmitted or how Instagram uses it.
To use this service, you need to give us your consent as required by data protection regulations (Article 6 of the GDPR and Article 25 of the TDDSG). You can withdraw your consent at any time.
When we collect and send your data from our site to Facebook or Instagram, we share this responsibility with Meta Platforms Ireland in Dublin. This responsibility covers only the collection and transfer of data. After the data is sent, Facebook or Instagram is responsible for processing it.
We have outlined our respective roles in an agreement, which you can review here: https://www.facebook.com/legal/controller_addendum. According to this agreement, we handle data protection information and ensure that Facebook or Instagram tools are properly integrated into our site. Facebook is responsible for data security on its platforms.
To exercise your data rights (such as access requests), please contact Facebook directly. If you reach out to us, we will forward your request to Facebook.
Data transfers to the United States are governed by the EU’s standard contractual clauses. For more information, visit the following links: https://www.facebook.com/legal/EU_data_transfer_addendum, https://privacycenter.instagram.com/policy/ und https://de-de.facebook.com/help/566994660333381.
For more information, please check Instagram’s privacy policy here: https://privacycenter.instagram.com/policy/.
Instagram is certified under the “EU-US Data Privacy Framework” (DPF), an agreement between the European Union and the United States that ensures compliance with European data protection standards for data processing in the U.S. Companies certified by the DPF commit to these standards. For more details, you can contact the provider via this link: https://www.dataprivacyframework.gov/s/participant-search/participant-detail?contact=true&id=a2zt0000000GnywAAC&status=Active.
6. analysis tools and advertising WP Statistics
This website uses WP Statistics to analyze visitor activity. The tool is provided by Veronalabs, located at Tatari 64, 10134 Tallinn, Estonia (https://veronalabs.com).
WP Statistics helps us understand how our site is used by tracking various data points. This includes log files such as IP addresses, referrers, browsers, user origins, and search engines used, as well as actions taken by visitors, like clicks and page views.
7. Newsletter Newsletter data
To receive our newsletter, we need your email address and some information to verify that it’s really yours and that you consent to receiving it. We don’t collect any additional data unless you choose to provide it voluntarily. Your information is used solely to send you the newsletter and is not shared with third parties.
The data you provide when signing up for the newsletter is processed based on your consent (Art. 6 para. 1 lit. a GDPR). You can withdraw your consent to store your data and email address, or to use them for sending the newsletter, at any time—just use the “unsubscribe” link in the newsletter. This will not affect the legality of any data processing that occurred before you withdrew your consent.
The data you provide to subscribe to our newsletter will be stored by us or our newsletter service provider until you unsubscribe. After you unsubscribe or when the data is no longer needed, it will be removed from the distribution list. We also reserve the right to delete or block email addresses from our list at our discretion, as part of our legitimate interest (as outlined in Art. 6 para. 1 lit. f GDPR).
Data stored for other purposes won’t be affected by this.
If you unsubscribe from our newsletter, your email address may be added to a blacklist by us or our newsletter service provider to prevent future mailings. This data is used solely for this purpose and won’t be combined with other information. This process helps us meet legal requirements and protect both your interests and ours (as outlined in Art. 6 para. 1 lit. f GDPR). The blacklist data is kept indefinitely, but you can object to this if you think your interests outweigh our need to keep it.
8. plugins and tools Google Fonts (local hosting)
This site uses Google Fonts for consistent font display, but we host these fonts locally. This means there is no connection to Google’s servers.
For more information about Google Fonts, visit https://developers.google.com/fonts/faq and in Google’s privacy policy: https://policies.google.com/privacy?hl=de.